CI2000 – Computer Fundamentals Ultimate Medical Academy
Week 1 Assignment 50 Points

Blood Drive Email & Appointment

Microsoft Outlook — Professional Communication Skills

Sunnydale Blood Drive — Story Arc
All 5 weekly assignments follow one continuous healthcare scenario: helping Sunnydale Family Health Clinic organize a community blood drive!
Week 1: Communicate Week 2: Advertise Week 3: Train Staff Week 4: Track Data Week 5: Report Results
Course Objectives: This assignment addresses CO-3 (Web Browsers) and CO-7 (Healthcare IT)
The Scenario
Dr. Elena Martinez
Clinic Director, Sunnydale Family Health Clinic

Welcome to your first week at Sunnydale Family Health Clinic! Dr. Elena Martinez, the clinic director, is excited about an upcoming partnership with the American Red Cross for a community blood drive. She has asked you to handle the digital communications for the event.

This is your chance to show off your Outlook skills — composing professional emails, creating calendar appointments, and navigating sensitive healthcare communication scenarios.

Your Tasks

Complete all four tasks below. Each one demonstrates a different Outlook skill you learned this week.

1
Professional Email to Dr. Martinez
15 pts

Compose a professional email confirming the blood drive details. Your email must include:

  • Date: Saturday, March 15, 2026
  • Time: 9:00 AM – 3:00 PM
  • Location: Sunnydale Family Health Clinic, Community Room
  • Expected donors: 50–75
  • Red Cross contact: Jamie Thompson (jamie.t@redcross.org)

Your email should demonstrate:

  • A clear, descriptive subject line
  • Proper professional greeting
  • Well-organized body with all key details
  • Appropriate professional sign-off
2
Calendar Appointment
10 pts

Create a calendar event for the planning committee meeting with the following details:

  • Title: Blood Drive Planning Meeting
  • Date & Time: Friday, March 7, 2026, 2:00 PM – 3:00 PM
  • Location: Conference Room B
  • Invitees: Dr. Martinez, Nurse Jackie Rivera, Front Desk Coordinator Sam Chen
  • Notes: Include a brief agenda covering logistics, volunteer roles, and supplies
3
Staff Announcement Email
15 pts

Compose an email to all clinic staff announcing the blood drive. This email should:

  • Use Reply All appropriately — or explain why you would not use Reply All in this situation
  • Include the key details: who, what, when, where
  • Ask for volunteers to help during the event
  • Maintain a professional but enthusiastic tone
4
HIPAA Email Scenario
10 pts

A patient named Mrs. Rodriguez calls asking if she can donate blood while on her current medication. Write a response email to Mrs. Rodriguez that appropriately handles patient privacy.

In your response, you must address:

  • What you CAN include in an email about a patient's medical information
  • What you CANNOT include in an email about a patient's medical information
  • How you would direct her to get the answer she needs while protecting her health data
Hint

Think about what you learned regarding HIPAA and email communication. Patient medical details should never be sent via unsecured email.

Step-by-Step Instructions

Follow these steps to complete and submit your assignment:

  1. Open Microsoft Outlook (desktop app or Outlook on the web).
  2. Compose each email as a new message. You may save them as Drafts rather than sending them.
  3. For the calendar appointment, switch to the Calendar view and create a New Event.
  4. Take a screenshot of each completed item (all 3 emails and the calendar event). Need help taking screenshots?
  5. Open Microsoft Word and paste all 4 screenshots into a single document. Label each screenshot clearly (e.g., "Task 1: Professional Email to Dr. Martinez").
  6. Save your document as LastName_Week1_Assignment.docx (or .pdf).
  7. Submit through the course learning management system before the deadline.

Requirements Checklist

Before submitting, verify that your work meets all requirements:

Grading Rubric

Criteria Description Points
Professional Email to Dr. Martinez All details included, clear subject line, proper greeting and sign-off, professional tone throughout 15
Calendar Appointment Correct title, date, time, location, all invitees added, agenda included in notes 10
Staff Announcement Email Key details covered (who/what/when/where), volunteer request included, Reply All addressed, enthusiastic but professional 15
HIPAA Email Scenario Correctly identifies CAN/CANNOT share, appropriate patient direction, demonstrates privacy awareness 10
Total 50

Submission Instructions

Submit your completed assignment through the course LMS:

Late submissions may receive a grade penalty per the course syllabus policy.

Need Help?

Here are some resources to guide you through this assignment:

Outlook Email Basics Review Lesson 1.3 for composing and formatting professional emails.
Calendar Events Review Lesson 1.3 on creating events, adding invitees, and setting reminders.
Reply All Etiquette Review Lesson 1.3 on when to use Reply, Reply All, and Forward.
HIPAA & Email Refer to the HIPAA module in Lesson 1.3 about patient privacy in electronic communication.
Screenshots & File Basics Visit the Foundations Quick Start for help with screenshots, saving files, and other basics.
Instructor Office Hours

If you need additional help, visit office hours or post a question in the Week 1 Discussion Forum.