This guide covers the foundational computer skills you need before starting CI2000. If you completed CI1000, you already know most of this material. Use this as a refresher for any areas where you feel less confident. You do not need to read every section — focus on the skills you need to review.
This is NOT a graded assignment. It is a self-paced reference guide you can return to at any time during the course.
Quick Navigation
Jump to the section you need:
You Cannot Break It. Before we start: your computer is durable. If something goes wrong, you can almost always fix it with Ctrl+Z (Undo). Experimenting is how you learn — do not be afraid to try things.
Essential Keyboard Shortcuts
These shortcuts work in almost every program on your computer. Learning them will save you time in every assignment, every week.
| Shortcut | What It Does | When to Use It |
|---|---|---|
| Ctrl+Z | Undo last action | Made a mistake? Press this immediately. |
| Ctrl+Y | Redo (undo the undo) | Changed your mind about undoing? |
| Ctrl+S | Save your work | Every few minutes while working. Make it a habit. |
| Ctrl+C | Copy selected text or file | When you need a duplicate |
| Ctrl+V | Paste what you copied | After copying, paste it where you need it |
| Ctrl+X | Cut (copy + delete original) | When you want to move something |
| Ctrl+A | Select all text | Highlight everything in the document |
| Ctrl+P | Send to printer or save as PDF | |
| Ctrl+F | Find text | Search for a word in a document or web page |
| Alt+Tab | Switch between open windows | Jump between Word and your browser, for example |
| Win+Shift+S | Screenshot (Snipping Tool) | Capture part of your screen for assignments |
| Ctrl+B | Bold | Make selected text bold |
| Ctrl+I | Italic | Make selected text italic |
Try It Now
Open a blank Word document. Type your name. Press Ctrl+A to select all, then Ctrl+B to bold it, then Ctrl+Z to undo the bold. You just used three essential shortcuts.
Why screenshots matter: In CI2000, most assignments require you to take screenshots of your work as proof of completion. This skill is used in every single week.
Method 1: Windows Snipping Tool (Recommended)
This is the fastest and most flexible method. It works on Windows 10 and Windows 11.
- Press Win+Shift+S on your keyboard.
- Your screen dims — click and drag to select the area you want to capture.
- The screenshot is now on your clipboard (stored temporarily in memory).
- Open Word and press Ctrl+V to paste it into your document.
Method 2: Print Screen Key
- PrtScn — Captures the entire screen.
- Alt+PrtScn — Captures only the active window (the window you are currently using).
- Then paste with Ctrl+V into Word or any other application.
Method 3: Snipping Tool App
- Search “Snipping Tool” in the Start menu.
- Click “New” to start a capture.
- Select the area, then save the image or copy it.
Always crop your screenshots to show only the relevant area. Your instructor should not see your entire desktop — just the work you are submitting.
Try It Now
Press Win+Shift+S, select a small area of your screen, then open Word and press Ctrl+V. You just took and pasted your first screenshot.
Opening File Explorer
Press Win+E to open File Explorer (the yellow folder icon on your taskbar). This is where you find, organize, and manage all of your files.
Key Locations on Your Computer
| Location | What Is Stored There | How to Find It |
|---|---|---|
| Desktop | Files and shortcuts on your screen | Open File Explorer > Desktop (left panel) |
| Documents | Your personal documents | Open File Explorer > Documents |
| Downloads | Files downloaded from the internet | Open File Explorer > Downloads |
| OneDrive | Cloud-synced files (accessible anywhere) | Open File Explorer > OneDrive |
Creating a Folder
- Open File Explorer and navigate to Documents.
- Right-click in the empty space.
- Select “New” > “Folder”.
- Type a name (for example, “CI2000 Assignments”) and press Enter.
Renaming a File
- Right-click the file.
- Select “Rename”.
- Type the new name and press Enter.
Or: Click the file once to select it, then press F2 to rename it.
Moving a File
- Method 1: Cut and Paste — Select the file, press Ctrl+X, navigate to the destination folder, then press Ctrl+V.
- Method 2: Drag and Drop — Open two File Explorer windows side by side, then click and drag the file from one window to the other.
File Naming for CI2000
All your assignments in this course follow a naming convention: LastName_Week#_Assignment.docx. For example: Smith_Week1_Assignment.docx
Create a “CI2000” folder in your Documents right now. Inside it, create five subfolders: Week 1, Week 2, Week 3, Week 4, Week 5. This keeps your coursework organized and easy to find.
Save vs. Save As
Save (Ctrl+S): Updates the current file. Use this constantly — every few minutes while you are working. It takes less than a second and protects all your progress.
Save As (File > Save As): Creates a new copy of your file. Use this when:
- You want to save in a different format (like PDF)
- You want to save a copy with a different name
- You want to save to a different location
Common File Formats
| Extension | Application | What It Is |
|---|---|---|
.docx |
Microsoft Word | Editable Word document |
.xlsx |
Microsoft Excel | Editable spreadsheet |
.pptx |
Microsoft PowerPoint | Editable presentation |
.pdf |
Any PDF viewer | Non-editable, preserves layout |
How to Save as PDF
Several CI2000 assignments require you to submit your work as a PDF. Here is how:
- Click File > Save As.
- Choose your location (for example, your CI2000 folder).
- Click the “Save as type” dropdown menu.
- Select “PDF (*.pdf)”.
- Click Save.
Save your work every few minutes. Pressing Ctrl+S takes less than a second and can save you hours of lost work. Make it a reflex.
The Clipboard
When you copy or cut something, Windows stores it on an invisible “clipboard.” It stays there until you copy or cut something else. Think of it as a temporary holding area for whatever you last copied.
Three Core Actions
- Copy (Ctrl+C): Makes a duplicate. The original stays exactly where it is.
- Cut (Ctrl+X): Removes the original and puts it on the clipboard. Use this when you want to move something from one place to another.
- Paste (Ctrl+V): Places whatever is on the clipboard at your current cursor location.
Step-by-Step Example
- Select the text you want: Click and drag over the text, or press Ctrl+A to select all text in the document.
- Press Ctrl+C to copy (or Ctrl+X to cut).
- Click where you want to place it — this could be in the same document, a different document, or even a different program.
- Press Ctrl+V to paste.
Right-Click Method
You can also right-click on selected text and choose Copy, Cut, or Paste from the menu that appears. This is helpful if you prefer using the mouse.
You can paste the same thing multiple times. After copying something, you can press Ctrl+V as many times as you need. The clipboard keeps the content until you copy something new.
Opening a Web Browser
Click the Microsoft Edge icon on your taskbar (the blue-green wave icon), or search “Edge” in the Start menu. You can also use Google Chrome or Firefox — they all work the same way for basic browsing.
The Address Bar
The long bar at the top of the browser is the address bar. Click it and type a web address (like google.com) then press Enter. You do not need to type “www” or “https://” — the browser adds those automatically.
Search Tips
Getting good search results is a skill. Here are some strategies that will help you throughout this course:
- Use specific keywords:
blood pressure chartworks better thanI need a chart about blood pressure. - Use quotation marks for exact phrases:
"patient intake form"finds that exact phrase on web pages. - Add site-specific terms:
blood pressure chart site:mayoclinic.orgsearches only that website.
Downloading a File
- Click the download link on a web page.
- The file goes to your Downloads folder by default.
- Press Ctrl+J to see your recent downloads in most browsers.
Bookmarking a Page
Press Ctrl+D to save a page you visit often. This creates a bookmark so you can return to that page quickly without typing the address again.
Opening Outlook
Search “Outlook” in the Start menu, or go to outlook.office.com in your web browser. Both give you access to your UMA email.
Composing a New Email
- Click “New Email” (or “New Message” in the web version).
- In the “To” field, type the recipient’s email address.
- Add a clear, descriptive subject line.
- Write your message in the body.
- Click “Send.”
Professional Email Format
When emailing your instructor or classmates, follow this structure:
- Subject: Be specific and descriptive (for example, “CI2000 Week 1 Assignment Question”).
- Greeting: “Dear Dr. Martinez,” or “Hello Team,”
- Body: Clear, organized, and professional. Get to the point.
- Closing: “Best regards,” or “Thank you,” followed by your name.
Reply vs. Reply All vs. Forward
| Action | What It Does | When to Use |
|---|---|---|
| Reply | Responds only to the sender | Most situations — your default choice |
| Reply All | Responds to sender AND all recipients | Only when everyone needs to see your response |
| Forward | Sends the email to someone new | When sharing information with someone not on the thread |
In healthcare settings, never include patient names, diagnoses, or medical record numbers in regular email. This violates HIPAA regulations. You will learn more about this in Lesson 1.3.
Next Steps
You have reviewed the foundational skills for CI2000. Here is what to do next: